Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
Construct workflow charts and diagrams; studying system capabilities; writing specifications
Improve systems by studying current practices; designing modifications
Recommend controls by identifying problems; writing improved procedures
Define project requirements by identifying project milestones & phases.
Maintain user confidence and protect operations by keeping information confidential
Prepare technical reports by collecting, analyzing and summarizing information and trends
Contribute to team effort by accomplishing related results as needed
Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required and presents findings of studies to client committees
Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
Conduct insightful, ad hoc analyzes to investigate ongoing or one-time operational issue
KEY SKILLS TO HAVE:
Experience in creating Operational Metrics and Reports
Knowledge in Creating Workflow charts and Diagrams.
Defining Project Requirements.